Remove all staples, paperclips, sticky notes, etc.
All photos should be facing the same direction.
Please make sure photos are free of dust to ensure a proper scan.
Bring your box into ProMedia Video Services and review the order with an associate.
Prints are scanned in a random order. Specific order scans available.*
Photos are scanned at 600 dpi and saved in jpg format. Higher resolutions available.*
Photos must be between 2”x3” and 8”x10”. Photos smaller than 2”x3” or larger than 8”x10” will be removed and scanned manually for an additional charge.*
Photos must be square or rectangular. Ovals, odd shapes or cut photos will be removed and scanned manually for an additional charge.*
Any photograph thicker than a standard Polaroid photograph will not pass through our scanner. These will be removed and scanned manually for an additional charge.*
We are prohibited from scanning photographs that were taken by a professional photographer or studio without their written consent. This includes school or class pictures. If you would like more information about our copyright policy or assistance in obtaining consent, please speak to one of our associates.
Duplicate Disc $5.00 if ordered at time of scanning
Jpgs can be delivered on USB or via a dropbox link.
(additional charges may apply)
Subfolders $ 2.00 each
Photos scanned in a Specifc order $ .10 additional per scan
Larger scan option (1200 dpi) $ .05 additional per scan
Photos smaller than 2”x3”, odd sized photos, delicate or mounted photos $2.00 per scan
Photos larger than 8”x10” but smaller than 12”x18” $5.00 per scan
5501 Bennett’s Pasture Road Suite F
Suffolk, VA 23435